The Role of Information Technology in Human Resource Management

IT is usable in every department in a business, even in the human resource department. Today, many functions of the human resource department are done electronically, making things faster, economical and more time saving. There is no unit or department in the business world that has not been impacted heavily by technology.

Why do you need technology in human resource management? Because today, human resource is a single unit and it operates as such, it must be served wholly by technology.

There are many roles of information technology in relation to human resource management. A few of them are elaborated as below:

Electronic human resource management (e-HRM)

This is an online system that makes the human resource department to focus on running the business strategically thus intensifying its activities. It also encourages competition and this helps in improving the general productivity of the human resource. E-HRM plays three functions in an organization. One of the things that e-HRM helps the department with is that it takes care of the personal data of the employees, the payroll and so on. Again, there is the relational side of the e-HRM which is mainly concerned with the recruitment and training of the employees.

Personnel management

Information technology has simplified the tasks of Human resource management by coming up with interfaces that accommodates the details of each individual employee. This ensures that personal data is updated frequently and that the data can be accessed fast. This means that no one will be passed over for demotion or promotion since the data is always updated and readily available. Of course, IT makes this possible and maintains the systems.

Personnel training

Many times, there have been issues arising on whether users of a system should be trained by the IT team or the human resource. As we have said in other posts here, the work of training the end users of a tech system should be done by the IT team, because they understand technology.

IT can make the training programs available for new employees even from the remotest places. They can use cloud systems for that. They can also make possible training through virtual classrooms. Training is very important as it makes the onboarding process much easier and more productive. The training program can be embedded into the human resource systems.

Make easy the process of storing and retrieving data

In human resource management, a lot of data is generated and this needs to be stored safely. IT will create and implement the systems that are supposed to store data and retrieve it easily and as needed. Today, files and personal data can be stored in electronic format, which makes retrieval easy and fast.

In addition, the human resource manager can be able to examine the performance of different employees using special metric systems that have been installed by the IT team. There is no way that you can separate the IT team from the operations of the human resource management.


Business thrives on communication between the senior staffs and the junior staffs as well as between the different departments. By establishing the best lines of communication from employees, potential employees to the human resource and other departments, technology has helped the human resource to gather information about employees by providing a platform like emails that makes them informed and most e updated about everything that take place in the organization.

IT can establish good performance metrics for the HR team

With some businesses employing thousands of employees locally and internationally, it would be a hard job for the HR team to keep track of all of them manually. Thus, the team needs performance metrics to gauge the performance of every employee and to make sure that no one is unfairly passed for promotion or merit awards. Such things raise the motivation of employees making them more productive. In addition, the HR management team can also find out what skills have become redundant and thus, either scrap some positions to save money or redeploy such employees to other positions or departments.


IT might not add any immediate monetary value to a business, but it establishes processes and systems for other departments thus making them more productive. By enhancing HR processes, more work can be done by less people, thus saving the business plenty of money in salaries, insurance and benefits.

Posted on September 1, 2016 .