Internal account planning and management

Strategies for building internal relationships. 


  • 50% of CEOs feel their ISP are not delivering value
  • Most of them are perceived as a commodity
  • 50% of CEO want the situation to change in the next 2 years

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Internal service providers (ISPs) can be seen as something or another. But the best way is to do something else. 


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Posted on February 2, 2014 and filed under Business Value of IT.